Provider Support Services
Support available to all active DWIHN network providers across Wayne County.
What We Provide
Core Support Areas
From your first enrollment application to ongoing clinical consultation, our team is here to keep your practice supported.
Credentialing & Enrollment
Guidance on initial credentialing, re-credentialing, and enrollment with DWIHN. Includes CAQH profile maintenance and network participation status.
Contracts & Policies
Access your PIHP and CMHSP provider agreements, PolicyStat for current policies and procedures, and contract amendment notices.
Clinical & Network Support
Connect with our clinical consultation team for service authorization guidance, documentation standards, and person-centered care planning support.
Contracts & Agreements
DWIHN & MDHHS Contracts
Welcome to the dedicated page for the Detroit Wayne Integrated Health Network (DWIHN) and Michigan Department of Health and Human Services (MDHHS) contracts. This page provides access to the latest contractual documents and resources for network providers.
The contract outlines critical operational and financial guidelines for the upcoming fiscal year, setting expectations for both DWIHN and all contracted providers. It covers everything you need to know about service delivery, compliance, and reporting requirements to help you navigate the network effectively and stay aligned with the latest standards.
As a provider in our network, you are required to comply with the terms outlined in this contract. Reviewing it is essential to stay informed about important updates that may impact your services, operations, or reporting practices.
You can easily access and download the contract directly from this page. We encourage all providers to read through the document thoroughly to ensure continued compliance and the highest quality of service.
Download the PIHP Contract: 2025; 2026
Download the CMHSP Contract: 2025; 2026
All CMHSP contract attachments and appendices are available in the Document Library.
Joining the Network
Credentialing Process
Credentialing is the process by which DWIHN verifies that behavioral health providers meet the qualifications to deliver services to individuals with Severe Mental Illness (SMI), Serious Emotional Disturbance (SED), Intellectual/Developmental Disability (I/DD), and Substance Use Disorder (SUD).
Providers must first be determined eligible before credentialing begins. Contact the Provider Network Unit at pihpprovidernetwork@dwihn.org for an initial basic eligibility review.
Approved providers receive an onboarding training video and credentialing application link. All provider organizations and eligible clinical staff must be credentialed per MDHHS requirements.
The Credentialing Verification Organization (CVO) reviews and checks the Office of Inspector General (OIG), System for Award Management (SAM), MDHHS Sanctioned Provider List, and CMS Exclusion List.
The Credentialing Committee, chaired by the DWIHN Medical Director, reviews applications and verification results. The committee approves or denies inclusion in the provider panel.
Credentialing is the first step toward contracting and does not guarantee a contract. All contracted providers and clinicians must be credentialed. For questions, contact pihpcredentialing@dwihn.org.
Practitioners have the right to appeal adverse credentialing decisions within 30 calendar days, receive decisions within 7 business days, review submitted information and CVO-obtained documentation, request correction of erroneous information, and receive application status updates upon request.
Stakeholder Feedback
DWIHN periodically issues notices of proposed policies for stakeholder review and public comment. Submit your feedback through Provider Relations.
Policies
To locate active policies while in the PolicyStat database, click on "Policy" at the top of the screen to view the policies listed in alphabetical order. To locate a specific policy, you can also type key words in the search bar.
Access the DWIHN Policy Database (opens in new tab)
Proposed Policies
The Detroit Wayne Integrated Health Network periodically issues notices of proposed policies. These documents inform interested parties of proposed changes in policies.
A Proposed Policy may undergo a public comment period before becoming final. The notices provide a way for interested parties to comment on proposed policies. Viewers may comment by using the electronic feedback form before the comment due date. Notice contents are, in effect, a draft. They do not represent official policy.
Provider Relations Team
Questions? We are here to help.
Our Provider Relations team is your direct contact for credentialing questions, contract clarifications, and any support your practice needs to stay active in the DWIHN network.