Terms of Service

Welcome to DWIHN.org ("Website"), operated by Detroit Wayne Integrated Health Network ("DWIHN," "we," "us," or "our").

These Terms of Service ("Terms") govern your access to and use of our Website, online services, digital tools, communication platforms, and related content. By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use this Website.

1. About DWIHN

DWIHN is a public behavioral health managed care organization serving eligible residents in Wayne County, Michigan. Our Website is intended to provide information regarding behavioral health services, substance use disorder services, intellectual and developmental disability supports, crisis resources, community programs, events, and organizational information.

2. No Medical or Emergency Advice

Information provided on this Website is for informational and educational purposes only and does not constitute medical advice, diagnosis, treatment, or emergency services.

If you are experiencing a medical emergency or mental health crisis, call 911 immediately or contact the appropriate crisis response service.

Use of this Website does not create a provider-patient relationship between you and DWIHN or any affiliated provider.

3. Eligibility and Acceptable Use

• Violate any applicable federal, state, or local law or regulation
• Attempt to gain unauthorized access to systems, accounts, or networks
• Introduce viruses, malware, or harmful technology
• Interfere with the operation or security of the Website
• Use automated tools, scraping technology, or bots to copy Website content without permission
• Misrepresent your identity or affiliation

4. Intellectual Property Rights

All Website content, including text, graphics, logos, icons, images, videos, downloads, documents, branding, and design elements are the property of DWIHN or its licensors and are protected by applicable copyright, trademark, and intellectual property laws.

You may view, download, or print Website content solely for personal, non-commercial, and informational use. You may not reproduce, distribute, modify, publish, or commercially exploit Website content without prior written consent from DWIHN.

5. Privacy and Data Protection

Your use of this Website is also governed by the DWIHN Privacy Policy. By using the Website, you acknowledge and agree to the collection and use of information as described in our Privacy Policy.

While DWIHN takes reasonable administrative, technical, and physical safeguards to protect information submitted through the Website, no internet transmission or electronic storage system can be guaranteed to be fully secure.

6. Third-Party Links and Services

This Website may contain links to third-party websites, resources, or services for your convenience and reference. DWIHN does not endorse and is not responsible for the content, accuracy, availability, or privacy practices of third-party websites.

Accessing third-party websites is done at your own risk.

7. Accessibility Commitment

DWIHN is committed to providing an accessible and inclusive digital experience for all individuals, including people with disabilities. We strive to improve Website accessibility and usability consistent with applicable accessibility standards and guidelines.

8. Disclaimer of Warranties

This Website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

• The Website will operate uninterrupted or error-free
• The Website will be free from viruses or harmful components
• Information on the Website will always be complete, current, or accurate

Your use of the Website is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, DWIHN shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of, or inability to use, the Website or its content.

This limitation applies even if DWIHN has been advised of the possibility of such damages.

10. Indemnification

You agree to defend, indemnify, and hold harmless DWIHN, its officers, employees, board members, affiliates, contractors, and partners from and against any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the Website.

11. Changes to Terms

DWIHN reserves the right to modify or update these Terms at any time without prior notice. Changes become effective upon posting to the Website. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Michigan, without regard to conflict of law principles.

Any disputes arising under these Terms shall be subject to the jurisdiction of the courts located in Michigan.

13. Contact Information

If you have questions regarding these Terms of Service, please contact: