Jana Williams (Buchanan)
Refer a Friend
Employee Program
Know someone great?
Refer them. Earn $750.
DWIHN's Refer a Friend program rewards you for helping us build a mission-driven team. If your referral is hired and completes their probationary period, you receive a $750 bonus, because great colleagues come from great people.
Simple Process
Three steps to $750
Refer someone you know
Know a talented professional who shares our commitment to behavioral health? Submit their information through ADP, the only official submission method.
They are hired and complete probation
If your referral is selected for hire and meets the established program criteria, including the minimum length of service requirement, you become eligible for the bonus.
You receive $750
A referral bonus of $750.00 (less applicable taxes) is awarded to you according to the applicable collective bargaining agreement or employment policy.
Program Details
What you need to know
The Refer a Friend program is an ongoing initiative designed to attract talented, dedicated professionals who share our commitment to serving the Wayne County community.
- Open to all current DWIHN employees in good standing
- Referral must be submitted through ADP, not directly to the hiring manager or HR
- Candidate must be hired for an open position within the organization
- Candidate must complete the minimum length of service requirement (probationary period)
- $750 bonus paid less applicable taxes, per applicable agreement
For questions about eligibility or to confirm your referral was received, contact the Human Resources Department directly.
Questions?
Contact Human Resources for guidance on the program or to confirm your submission was received.
Email HRStep-by-Step
How to submit your referral in ADP
All referrals must be submitted through the ADP Workforce Now portal. Follow these four steps to submit your referral officially.
Log in to ADP Workforce Now
Go to ADP Workforce Now and sign in with your DWIHN credentials. Use the same login you use for timekeeping and pay statements.
Go to ADP Workforce Now(opens in new tab)Select "Myself" from the top navigation
Once logged in, click the "Myself" menu in the top navigation bar. This opens a dropdown with your personal HR options.
Click "Career Center" under the Talent section
In the Myself dropdown, scroll to the "Talent" section and select "Career Center." This opens your personal career hub including open positions and referrals.
Select the "My Referrals" tab and submit
Inside Career Center, click the "My Referrals" tab. From here you can submit a new referral and track the status of previous referrals you have made.
Help us build the team.
Your participation plays an important role in helping DWIHN build a strong, mission-driven workforce. If you have questions about the program, Human Resources is here to help.
DWIHN Crisis Care Services was honored as the Hospital/Managed Healthcare Organization of the Year — a recognition from NAMI Michigan (National Alliance on Mental Illness) presented at the gala. This award reflects the dedication and compassion of our entire Crisis Care Services team. We are deeply grateful for this honor and for the continued advocacy on behalf of individuals living with mental illness.
A special congratulations to the following DWIHN team members who were recognized:
- Grace Wolf
- Claire McGinn
- JaKeya Kellom
- James White
- Kevin Fischer
We also celebrate the incredible nominees from our team: Linda Burton, Michael Maskey, RaKya Collins, Reverend Stephen Perrine, and Yvonne Bostic, and Fox 2's Jessica Dupnack.
DWIHN API
Interoperable health data access built on federal standards and beneficiary control.
About
Interoperability and API Access
At Detroit Wayne Integrated Health Network (DWIHN), we want to give our beneficiaries safe and easy access to their healthcare data following Center for Medicare & Medicaid Services (CMS) rules. Based on the ONC 2015 Edition Cures Update (170.315(g)(10)), DWIHN makes sure beneficiaries and approved third-party developers can access health data using our secure Application Programming Interfaces (APIs).
A set of rules that help software applications talk to each other and specify how apps request and share information, making it easier for systems to work together.
A separate app made by another company that can connect with the primary system through APIs to allow more features and better communication between apps.
Your Data, Your Control
DWIHN provides secure APIs so you decide who can access your health information and how it is used.
HIPAA Protections
Your Rights Under HIPAA
DWIHN protects your healthcare data according to the Health Insurance Portability and Accountability Act (HIPAA). HIPAA keeps your personal health information (PHI) safe by only allowing authorized people and companies to access it.
Right to Access
You can access your healthcare information and request copies of your medical records from health plans and providers.
Right to Request Amendments
If your healthcare data is incorrect, you can request changes to your records.
Right to Privacy
Your healthcare data is safe from unauthorized access. Health plans and providers must follow strict privacy rules.
Right to File a Complaint
If you believe your privacy rights have been violated, you can file a complaint with the Filing a Health Information Privacy Complaint (opens in new tab). You may also file a complaint with the Federal Trade Commission (FTC) at ReportFraud.ftc.gov (opens in new tab).
For more information about your HIPAA rights, visit the official CMS webpage (opens in new tab).
Important Notice: Third-Party Apps and HIPAA
Your healthcare data is protected by HIPAA when it is held by health plans or providers. However, third-party apps you use may not follow HIPAA rules. When you allow an app to access your data, it may not have the same privacy protections.
Before using a third-party app, review its privacy policy to understand how your data will be handled. Consider alternative options if you have concerns about the app privacy practices.
How We Protect You
Security & Privacy Measures
DWIHN works with PCE Systems, our Electronic Health Record (EHR) vendor, to meet CMS standards. Together, we ensure the safe sharing of healthcare information while protecting your privacy.
- Encryption
All data shared via our API is encrypted to protect your information in transit.
- Authorization
Third-party developers must apply and be approved for access. Beneficiaries control who can access their health information.
- Token-Based Authentication
Access to data requires token-based authentication for an added level of security.
PCE Systems Partnership
DWIHN partners with PCE Systems, our certified EHR vendor, to implement interoperability standards and keep your data secure.
Developer Resources
Available APIs
DWIHN provides two API types to support beneficiary data access and provider discovery in compliance with CMS requirements.
Provider Directory API
This API helps beneficiaries find in-network healthcare providers. It allows third-party apps to show correct provider details and assists beneficiaries in finding healthcare professionals and services.
- Search for covered in-network providers
- Display accurate provider details in third-party apps
- Assist in finding healthcare professionals and services
Patient Access API
This API allows DWIHN beneficiaries to securely access their healthcare data, including claims and clinical information, to meet CMS standards for giving individuals more control over their healthcare.
- Secure access to personal health data
- Third-party apps can request patient data with consent
- Share health information with trusted apps you choose
Patient Access API endpoints are available to approved application developers only.
Beneficiary Guidance
Choosing Safe Third-Party Applications
When selecting a third-party app to access your healthcare data, keep these important considerations in mind.
- 1
Understand How It Works
Learn how the app lets you access your health info. Review any guides provided by the developer.
- 2
Check Security Features
The app should use strong passwords or multi-factor authentication for added security.
- 3
Read the Privacy Policy
Ensure the app privacy policy clearly explains how your information will be used and shared.
- 4
Know What Data Is Collected
Check what information the app collects beyond your healthcare data. Be cautious if it requests too much personal info.
- 5
Understand Data Storage
Understand where your data will be stored and if it will be accessed outside the U.S.
- 6
Review Data Sharing Practices
Look into how the app shares your data. Ensure you can opt out of sharing with third parties.
- 7
Maintain Control Over Your Data
Choose apps that let you control how much data you share and with whom.
- 8
Verify Encryption Standards
Verify that the app uses encryption and other security protocols to protect your data.
- 9
Check Complaint Handling
The app should have a clear process for addressing privacy concerns and complaints.
- 10
Know How to End Access
Ensure you can easily stop the app from accessing your data when you no longer need it.
For Developers
Interested in integrating with our API?
Review our Web Service API Documentation for full details on security protocols and technical requirements. Submit a written request using the PCE API Access Request Form to apply for developer access.
Board Approves $1.9M in funds for Summer Youth Employment
DETROIT, MI – May 25, 2026 — The Detroit Wayne Integrated Health Network (DWIHN) Board of Directors, on Wednesday, May 20, approved $1.9 million in funding to support summer youth employment initiatives across Wayne County. The investment reflects DWIHN’s ongoing commitment to sustaining impactful youth employment programming while navigating an evolving funding landscape.
“These youth are not only our future, they are our now,” said James E. White, DWIHN President and CEO. “Now more than ever, we can’t lose focus on developing young leaders with tools to fight stigma in our communities.”
Youth participants will receive meaningful work experience, as well as exposure to behavioral health education, including prevention, treatment, and access to care information.
Through partnerships with municipalities, community organizations, and DWIHN provider agencies, the program is expected to employ more than 850 youth between the ages of 14 and 24. Teens will generally work up to 20 hours per week for six weeks during the summer.
The funding will support participation in the Grow Detroit’s Young Talent (GDYT) program and other county and community-based youth employment initiatives operating from June 1 through September 20. Notable program partners include the East Side Community Network, the Downriver Community Conference, and the cities of Belleville, Hamtramck, Highland Park and Van Buren Township.
“The Board of Directors is honored to approve funding that invests in the comprehensive development of career skill sets of our youth.” said Jonathan C. Kinloch, DWIHN Board Chairperson. “Building on their personal growth, expanding their professional horizons, and thereby strengthening the future of our community”
The initiative aligns with DWIHN’s broader mission of supporting the health, wellness, and long-term success of individuals and families throughout the region.
“From our Mental Health Youth Council and our Mental Health Ambassador Scholarships to our continued support providing valuable employment experience and the skills to succeed, DWIHN invests in the lives of our youth” said White.
Tamara Hagar
Stacie Clayton
Stacie Clayton is the Director of Community Affairs for Wayne State University. In this role she serves as the primary contact for individuals, business, community organizations, and local municipalities that seek involvement with the University. Stacie promotes the urban mission of the University by strengthening, developing and sustaining mutually beneficial partnerships with stakeholders throughout the metropolitan Detroit area.
With over 30 years of external affairs experience, Clayton has held a variety of positions with Michigan's government, corporate and non-profit sectors. Throughout her career, Stacie has been a passionate and effective advocate of intergroup bridge building and external engagement. Her greatest professional strong point is "connecting the dots" for others to achieve the big picture. She prides herself on being a go-to person to get something done.
Stacie resides in Detroit, is a graduate of Renaissance High School, and holds two degrees from Wayne State University where she received a BA in political science and a Master of Business Administration.
Managed Care Operations
Provider Resources
Managed Care
Operations
DWIHN Managed Care Operations coordinates the clinical, quality, compliance, and residential functions that ensure every provider in our network delivers high-quality, person-centered care to Wayne County residents.
Coordinating quality care across Wayne County's behavioral health network.
About the Department
Coordinating Quality Across the Network
The Managed Care Operations (MCO) department at DWIHN is responsible for overseeing the clinical programs, quality improvement initiatives, compliance activities, and residential services that support our provider network and the members they serve.
MCO works in close partnership with providers, members, and state agencies to ensure that care is delivered in accordance with MDHHS contracts, NCQA standards, and DWIHN's commitment to ethical, person-centered service.
- Prior authorization and service review coordination
- Quality performance monitoring and accreditation
- Regulatory compliance and fraud prevention
- Residential services standardization and oversight
- Provider credentialing, contracts, and policy resources

Our Departments
Four Areas of Managed Care
Each department within Managed Care Operations plays a distinct role in delivering accountable, high-quality behavioral health services to Wayne County residents.
Utilization Management & Claims
The Utilization Management team oversees clinical programs and service delivery for individuals in Wayne County with mental health and developmental needs. They ensure quality care through policy development, benefit coordination, service review, and more.
Learn MoreQuality Improvement
The Quality Improvement team ensures DWIHN's provider network delivers high-quality, effective care. They oversee performance, compliance, and accreditation, develop annual improvement plans aligned with MDHHS and NCQA, and partner with providers to enhance outcomes and services.
Learn MoreCompliance
The Compliance Office ensures DWIHN delivers ethical, high-quality services that meet state and federal standards. Guided by the motto "Do the Right Thing," the team promotes integrity, provides required compliance training, and upholds safeguards against fraud, waste, and abuse.
Learn MoreResidential Services
The Residential Services department oversees and standardizes care for members receiving Community Living Support and Personal Care Services. The team sets benchmarks, manages provider processes, coordinates facility transitions, and ensures consistent, high-quality support for over 3,000 members.
Learn MoreFor Providers
Provider Support Services
DWIHN insures that members have choice, opportunities, access to services and valuable resources. Provider support services include contracting, credentialing, and policy resources to help you deliver the best care.
Questions About MCO?
Our Managed Care Operations team is here to support you. Contact us for questions about prior authorizations, quality standards, compliance, or residential services.
