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Karima Bentounsi

Karima Bentounsi is an experienced senior-level Healthcare Executive. Bentounsi served in various roles in highly complex and matrix healthcare organizations and most recently served as the Detroit Medical Center Group COO and the Adult Central Campus CEO including Detroit Receiving Hospital, Harper University Hospital, DMC Heart Hospital, and Hutzel Women's Hospital.

As a member of the DWIHN Board of Directors, Ms. Bentounsi will serve on the Program Compliance Committee and the Strategic Planning Committee.

Woman smiling in a yellow blazer with gold earrings, standing indoors.

Eva Garza Dewaelsche

President and CEO of SER Metro Detroit, Jobs for Progress. In her position, Ms.Dewaelsche is responsible for directing overall operations for the company’s non-profit workforce development in Michigan and its subsidiary operations nationally including Illinois and Texas. SER Metro Detroit includes a One Stop Career Center/American Job Center that provides comprehensive employment services and occupational skills training programs and supportive services for those that are unemployed and underemployed. Prior to becoming President/CEO, she also worked in several other positions within SER Metro Detroit including Area Manager, School Director and Education Director.

Prior to her employment with SER Metro Detroit, Ms. Dewaelsche worked for Latin Americans for Social and Economic Development and also served the community as a Detroit Police Officer.

Ms. Dewaelsche received her Masters of Education degree from Wayne State University. She currently serves on the Detroit Economic Growth Corporation Board, Comerica Bank Community Development Advisory Council, Wayne County Community Development Entity, DTE Community Advisory Council and several other Boards and Committees.

As a member of the DWIHN Board of Directors, she is also a member of the DWIHN Recipient Rights Advisory Committee and Finance Committee.

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Dora Brown

As a Financial executive with over 30 years in the field, she has been the Chief Financial Officer of Triumph Church since 2011. She manages the financial department and oversees cash, investments and asset management while maintaining outstanding banking relationships and strategic alliances with business partners, auditors and vendors. She is skilled in financial management and analysis and was formerly Vice President of Banking and Lending at Comerica Bank.

As a member of the DWIHN Board of Directors, Brown also serves as Chair of the Finance Committee, Treasurer of the Executive Committee, and member of Policy Committee.

Children's Mental Health

Behavioral health care
for children and families.

DWIHN coordinates comprehensive mental health, crisis, and developmental services for Wayne County children from birth through age 17, and their families.

Birth–17Age Range Served
Family-CenteredWhole Family Support
School-BasedServices in Schools

Children's services are available to eligible Wayne County Medicaid members under age 18.

Children's Services

Putting children first

DWIHN provides a comprehensive and integrated array of services and support which inspires hope and promotes recovery and self-determination for children and teens ages 0–21 with Serious Emotional Disturbances (SED) and/or Intellectual Developmental Disabilities (I/DD).

Children, youth, and families with co-occurring mental health, substance use, and physical health conditions receive services within DWIHN's comprehensive system of care, coordinated to wrap support around the whole family.

Detroit Wayne Integrated Health Network is enhancing its efforts to reach the 285,000 school-aged children in Wayne County. Watch to learn more about our community commitment.

Putting Children First, WDIV Detroit

Our Approach

The Children's System of Care

Five principles guide how DWIHN and its provider network deliver services to children and families.

Community-Based

The Children's System of Care focuses on providing services through a supportive and flexible community-based network of organizations, processes, and relationships.

Culturally & Linguistically Responsive

Organizations, programs, and services are relevant and unique to each individual and family's cultural, linguistic, and social needs.

Family-Centered

Families have a primary decision-making role in the care of their own children as well as the policies and procedures governing care for all children in their community.

Trauma-Informed

Services are based on an understanding of trauma survivors' vulnerabilities to ensure programs are supportive and avoid re-traumatization.

Youth-Guided

Young people have the right to be empowered, educated, and given a decision-making role in the care of their own lives, we give young people a sustainable voice and listen to that voice.

What We Offer

Services for children and families

DWIHN coordinates a full continuum of behavioral health services for children, adolescents, and their families through our network of providers across Wayne County.

Child & Adolescent Therapy

Individual therapy with a licensed child and adolescent clinician to address depression, anxiety, trauma, behavioral challenges, and adjustment difficulties. Play therapy for younger children.

Family Therapy & Support

Therapy sessions that include parents, caregivers, and siblings to improve communication, reduce conflict, and build family resilience. Parenting skills support and psychoeducation included.

School-Based Mental Health

Clinicians embedded in Wayne County schools provide counseling, crisis support, and behavioral interventions where students already are, part of the School-Based Health Quality Initiative (SBHQI).

CONNECTIONS Program

Intensive community-based services for children and youth involved in the child welfare or juvenile justice systems, multi-disciplinary wraparound teams support youth staying in their homes and communities.

Youth Resources & Peer Support

Youth-peer-run programs, transition-age youth (TAY) services for ages 16–25, and community resources to support young people in recovery and independent living.

Children's Crisis Services

24/7 crisis support for children and adolescents in acute mental health distress, mobile crisis response, crisis stabilization, and emergency psychiatric evaluation available through DWIHN.

Wayne County's System of Care

CONNECTIONS

CONNECTIONS is Wayne County's System of Care, bringing families, youth, and community partners together to promote wellbeing and collaboration. Through initiatives like Youth United, we elevate youth voice, leadership, and advocacy to create a stronger, more connected community.

Learn About CONNECTIONS
Smiling children gathered around a boy in a wheelchair outdoors

Annual Report to the Community

Children Initiative Annual Report

Children Initiative hosts an annual Report to the Community showcasing highlights of programs and services to MDHHS, Providers, and Community Partners.

Trainings

CONNECTIONS offers child, youth, and parent focused trainings and conferences for the Wayne County community.

Register for Trainings at Detroit Wayne Connect

Assessment Tool

MichiCANS

MDHHS developed the MichiCANS screener and comprehensive assessment for children and youth ages 0–21. This tool is used to support family-driven, youth-guided care planning and level of care decisions, facilitate quality improvement initiatives, and monitor outcomes of services.

The MichiCANS tool replaces the Child and Adolescent Functional Assessment Scale (CAFAS) and Pre-School and Early Childhood Functional Assessment Scale (PECFAS).

Provider training materials, scoring grids, and assessment documents are available in the Document Library.

Download MichiCANS Family Infographic (PDF)

Document Library

View All Documents

Getting Started

How to access children's services

Call DWIHN Access at 1-800-241-4949 (TTY 711). A clinician will conduct a brief screening and help connect your child to the right services. Schools, pediatricians, and hospitals can also make referrals.

Children's services are available to eligible DWIHN members under age 21 residing in Wayne County who are enrolled in Medicaid. Parents and guardians may contact DWIHN on behalf of their child.

  • Child or adolescent ages 0–21
  • Wayne County resident
  • Enrolled in Medicaid (or eligible to enroll)
  • Behavioral health need identified at intake

Need help right now?

If your child is in crisis, call 988 or our 24/7 crisis line at 1-800-241-4949.

Call 1-800-241-4949

Programs & Services

Autism
Services

Applied behavior analysis, diagnostic evaluations, and family support for children and adults with autism spectrum disorder in Wayne County.

ABA TherapyApplied Behavior Analysis
DiagnosticsEvaluations & Assessment
Family SupportWhole-Family Care

Autism services are available to DWIHN members of all ages.

Family receiving autism support services

Understanding Autism

What Is Autism Spectrum Disorder (ASD)?

Autism Spectrum Disorder (ASD) is a condition that affects how a person's brain develops. Scientists are not sure what causes it yet. ASD can look different from person to person.

Someone with ASD may interact, behave, or communicate in ways that are different from others. Many people with ASD also have their own ways of learning, paying attention, or reacting to things around them.

ASD usually appears when a child is very young and continues throughout their life.

Learn how to get started

ABA Therapy

What Is Applied Behavior Analysis (ABA)?

Applied Behavior Analysis (ABA) is a structured, research-based therapy that helps people learn important skills. It is often used to support children and individuals with autism spectrum disorder (ASD).

ABA helps with communication, social skills, and reducing behaviors that may interfere with learning. Each person has an Individualized Intervention Plan and an ABA Plan of Care. These plans break big goals into small, simple steps that are easier to teach and learn.

Plans are based on each person's needs. Most people receive about 5 to 25 hours of therapy each week, depending on medical need. Services can take place at home, in a clinic, or in the community, based on what works best for the individual.

ABA also includes parents and caregivers training so they can support progress between sessions. The goal of ABA is to build helpful skills and improve behaviors needed for daily life and overall well-being.

ABA focuses on helping individuals improve:

  • Language skills
  • Social skills
  • Learning and thinking skills
  • Listening skills
  • Classroom or daycare routines
  • Self-help and daily living skills

Early Signs

Is my child at risk for autism?

Early warning signs can be spotted by 12 to 24 months of age. Watch for red flags such as:

  • Lack of babbling or pointing at things
  • Loss of speech or odd speech patterns like repeating words
  • Intense interest in things that are not typically toys
  • High sensitivity or indifference to sound, light, or texture
Call 1-800-241-4949

Watch

Is My Child At Risk For Autism?

Taking Action

I've noticed some developmental differences, what should be our next step?

It is important to watch your child's development so you and your care team can help them grow and do their best. One way to do this is by visiting your child's pediatrician.

At each regular checkup, the doctor will ask questions about your child's development. These questions help show how your child is growing and learning. They also help find any areas where your child may need extra support.

If it has been a while since your child's last checkup and you still have concerns, you can talk to other people who know your child well.

This may include:

  • Doctors or other medical providers
  • Therapists
  • Your child's teacher

They can help you decide if your child may need more support or an evaluation.

Getting Started

We're Here to Help

At DWIHN, there is "no wrong door" to begin the process of accessing autism services. A referral can be made to the DWIHN Access Call Center in multiple ways.

Family

Family or self-referral such as a parent, guardian, or other family member

Medical Providers

Primary care physicians, nurses, specialists, doctors

Treatment Providers

Speech pathologists, occupational therapists, mental health therapists

Education Providers

Teachers, early intervention or education providers

The Process

Here's What You Can Expect

1

Contact the DWIHN Access Call Center

1-800-241-4949

When you call, the DWIHN Access Call Center will:

  • Check your child's insurance status
  • Complete a CMH screening
  • Complete an autism screening tool

CMH Screening — helps determine whether your child should be connected with Support Coordination (SC), or Case Management (CM) services.

Autism Screening Tool — helps identify whether your child may show signs of ASD and may benefit from a formal evaluation.

If screening shows elevated signs of autism:

An evaluation appointment will be scheduled with one of our independent evaluation centers.

If screening does not show elevated signs:

Families may request another screening at a later time, or provide additional records or documents that show autism-related concerns.

2

Why These Appointments Matter

These appointments are the first step in connecting your child and family to the right services and supports. Both appointments must be completed, though they may happen in any order.

Support Coordination (SC) or Case Management (CM) Appointment

During this appointment, you will take part in Person-Centered Planning (PCP). This process will help create an Individualized Plan of Service (IPOS) based on your child's strengths, needs, and goals.

Evaluation Appointment

This appointment is used to determine whether your child qualifies for autism services. Based on the results, your family may receive referrals for ABA therapy, speech and language therapy, occupational therapy, or other recommended supports.

Watch

Autism Evaluation & ABA Services

Watch

ASD Diagnosis, Next Steps

3

Can ABA Therapy Help My Child?

Applied Behavior Analysis (ABA) therapy is designed to support your child's unique developmental needs and help build important life skills.

To begin ABA services, families will work closely with their Support Coordinator (SC) or Case Manager (CM) to choose an ABA provider and schedule the next appointment.

  • An initial ABA assessment will be completed.
  • Information from the assessment will be used to create an individualized ABA Plan of Care.
  • Treatment goals and recommended therapy hours will be based on your child's specific needs.
4

Finalize the Treatment Team and Begin Services

Once the ABA Plan of Care is completed, your child's Support Coordinator (SC) or Case Manager (CM) will meet with your family to review the recommended ABA goals and services. These services will then be added to your child's Individualized Plan of Service (IPOS).

  • The family and ABA provider will work together to choose a therapy start date.
  • Your treatment team will discuss next steps and ongoing support.
  • Parent or caregiver participation and training will also be discussed.

Please Note: It may take up to 90 calendar days from the date of an autism diagnosis to begin one-to-one ABA therapy services.

Common Questions

Frequently Asked Questions about Autism Services

Ready to take the next step?

Our team is here to help you navigate autism services and find the right support for your child and family.

Recovery & Treatment

Treatment that meets you
where you are.

Treatment, recovery support, and harm reduction services for Wayne County residents dealing with alcohol and drug use disorders, evidence-based care when you need it.

Treatment Evidence-Based Care
Recovery Support Peer Coaching
Harm Reduction Meeting You Where You Are

Substance use services are available to DWIHN members and Wayne County residents.

Getting Started

How to get help

You do not need to be at your worst to ask for help. Whether you are ready for treatment or just want to talk, DWIHN can connect you to the right level of care.

Call DWIHN Access at 1-800-241-4949 (TTY 711). Substance use services are available to Wayne County residents enrolled in Medicaid. Emergency services are available to anyone in crisis.

  • Wayne County resident
  • Medicaid enrollment (or eligible, we can help you apply)
  • Substance use disorder concern, no formal diagnosis required to call

Ready to take the first step?

Our team is available 24/7 for crisis support. Recovery is possible, we can help you get there.

Call 1-800-241-4949

Understanding SUD

What is Substance Use Disorder?

Substance Use Disorder can simply be defined as a pattern of harmful use of any substance for mood-altering purposes. Drug abuse is the use of illicit drugs or the abuse of prescription or over-the-counter drugs for purposes other than those for which they are indicated, or in quantities more than directed. There are a broad range of substances that can be abused, and SUD affects people of all ages and backgrounds.

You are not alone.

Millions of Americans live with substance use disorders. Recovery is possible, and DWIHN is here to help you find the right path.

Our Approach

Our Programs & Treatments

DWIHN believes there are many pathways to recovery and that there is no wrong door to receive treatment. Every individual is unique with specific needs, strengths, goals, health attitudes, behaviors, and expectations for recovery. Our Recovery Oriented Systems of Care (ROSC) offers an array of services in our continuum of care that are available 24 hours a day, 7 days a week.

  • Trauma-informed care
  • Gender-specific & culturally sensitive
  • Holistic, mind, body & spirit
  • Serves ages 11 to 65+
  • Client-centered & individualized

51+ Providers · 100+ Locations

Our Continuum of Care

DWIHN has more than 50 substance use disorders (SUD) providers at 100 locations that provide an array of services. Our continuum of care consists of prevention, treatment and recovery services. Our prevention programs address reducing childhood and underage drinking, prescription drug misuse, and more.

Prevention

  • Childhood & underage drinking
  • Prescription & OTC drug misuse
  • Youth access to tobacco
  • Illicit drug use
  • Obesity & health programs

Treatment Levels

  • Outpatient
  • Intensive Outpatient (IOP)
  • Withdrawal Management / Detox
  • Short & Long-Term Residential
  • Medication-Assisted Opioid Treatment (MOUD)

Innovative Modes

  • Early Intervention
  • Medication-Assisted Treatment
  • Women Specialty Services
  • Relapse Recovery
  • Peer Recovery Coaches
  • Case Management
  • Screening Brief Intervention Referral to Treatment (SBIRT)
  • Acupuncture
  • Home-Based Services
  • Faith-Based Services
  • Returning Citizens
  • Drug Courts
  • Recovery Homes
  • Recovery Activities
  • Intensive Wraparound Services

24-Hour Helpline

Are you or a loved one struggling with a substance use disorder and need to seek services?

Call (800) 241-4949

What We Offer

Substance use services in Wayne County

DWIHN coordinates a full continuum of substance use disorder treatment services from medically supervised withdrawal through long-term recovery support, delivered by qualified network providers.

Detoxification & Withdrawal Management

Safe, medically supervised withdrawal management (detoxification) for individuals dependent on alcohol, opioids, or other substances. Inpatient and outpatient detox available through DWIHN network providers.

Medication-Assisted Treatment (MAT)

FDA-approved medications including buprenorphine, naltrexone, and methadone combined with counseling for opioid and alcohol use disorders. Evidence-based treatment that reduces cravings and supports recovery.

Outpatient & Intensive Outpatient (IOP)

Structured counseling and group therapy at regular or intensive frequencies. IOP provides 9+ hours per week for those who need more support than standard outpatient but do not require residential care.

Residential Treatment

Short- and long-term residential substance use treatment in licensed facilities for individuals needing a structured, supportive environment for early recovery.

Peer Recovery Coaches

Certified Peer Recovery Coaches with lived experience of addiction and recovery provide mentorship, accountability, and connection to community resources throughout the recovery journey.

Harm Reduction Services

Practical, non-judgmental services that reduce the health risks of substance use for individuals not yet in recovery. Includes overdose prevention education, naloxone access, and connection to care.

Eventually, something clicked. If these people believed in me this much, people who didn't owe me anything, who weren't getting anything out of it, then maybe I could start believing in myself. And once I did, everything changed. I started taking it seriously. I turned myself in. I got clean.

DWIHN Member

For Young People

SUD Teens

Ever wonder why people use stuff to feel different? Sometimes, using things like drugs or alcohol can mess with our heads and lives more than we think. That is what we call a Substance Use Disorder (SUD). It is not just about the hard stuff; even everyday things like inhalants, steroids, and even too much caffeine can be a problem. It is all about how we use them.

We believe in you and we are all about making things easier, not harder. No matter what you are dealing with, stress, anxiety, or anything else, we see you, and we are here to help.

Need to Talk?

Feeling lost or just need someone to listen? Our 24-hour helpline is always here. You are not alone in this.

Call (800) 241-4949

Prefer to text? Reach us at 313-488-4673 via ReachusDetroit.org

Integrated Care

Substance Use Disorder Health Homes (SUDHH)

The Substance Use Disorder Health Home is a model of care that coordinates your health needs. It is comprised of primary care and specialty behavioral health providers, bridging the gap between two distinct delivery systems to provide optimal integrated care. It is specialized and personalized care focused on recovery-centered services.

People diagnosed with substance use disorders have an increased risk of chronic diseases, including cardiovascular disease, pulmonary diseases, HIV/AIDS, Hepatitis, and other conditions. The SUDHH model ensures coordinated care across all of these areas.

Eligible for Medicaid beneficiaries including:

  • Medicaid
  • Healthy Michigan
  • Freedom to Work
  • Healthy Kids Expansion
  • MIChild

Whole-Person Health

SUDHH bridges primary care and behavioral health, so you get complete care, not fragmented care.

Call ACCESS: (800) 241-4949

Recovery Support

Recovery Housing & Peer Support

Recovery Housing

DWIHN contracts with 14 recovery housing providers with over 50 locations throughout Wayne County. Recovery housing provides safe, healthy residential environments where skills vital to sustaining recovery are learned and practiced in a home-like setting, using peer recovery coaches. All DWIHN recovery homes are NARR or MMARR certified and are audited annually.

Recovery-Support Services (RSS)

Recovery-Support Services help individuals reduce or eliminate barriers to ongoing recovery by utilizing peer recovery coaches. RSS services address five key areas:

  • Relapse prevention
  • Emotional stability
  • Social & community integration
  • Spiritual affiliation
  • Employment & vocational opportunity

Recovery housing providers

50+ locations · NARR/MMARR certified · Wayne County

Find Recovery Housing

Know Your Rights

SUD Recipient Rights

Individuals receiving publicly funded Substance Use Disorder (SUD) services have specific rights that protect their privacy, dignity, and well-being under Michigan Public Act 368.

  • The right to be treated with dignity and respect at all times
  • The right to receive services in a safe setting, free from abuse, neglect, exploitation, harassment, or discrimination
  • The right to have personal information kept confidential, except as required or allowed by law
  • The right to participate in developing your treatment plan and to receive clear information about your services
  • The right to receive services without being denied solely based on your inability to pay
  • The right to file a complaint if you believe your rights have been violated, and to receive a timely, fair review

Questions about your rights?

John Shafer

Regional Rights Consultant

(313) 344-9004 ext. 3021 (313) 654-4197 JShafer@dwihn.org (313) 696-0788 SUD Rights Hotline
Man in glasses and a suit jacket smiling in front of a white brick wall.

Matt Yascolt

Director, Substance Use Disorder Programs

Matt and his team design systems to invite people into treatment — normalizing access and treating SUD care with the same urgency as any other chronic medical condition. We streamline the path to care to ensure that reaching out is met with an open door.

Together we are shifting the narrative from one of shame and isolation, to one of support and opportunity. Helping people build lives that they do not want to escape from.

Additional Resources

Tools, Locations & Information

For Members

For Providers

IDD Supports & Services

Supports for every person,
at every stage.

Community-based supports, residential services, employment assistance, and behavioral health care for Wayne County residents with intellectual and developmental disabilities.

All AgesChildren Through Adults
Community-BasedLive, Work, Connect
Person-CenteredYour Goals, Your Plan

IDD services are available to eligible Wayne County Medicaid members with an intellectual or developmental disability.

IDD Supports & Services

Intellectual & Developmental Disability (IDD) Supports & Services

DWIHN offers a wide range of supports and services to help individuals with intellectual and developmental disabilities live with dignity, independence, and inclusion. Services are person-centered and designed to promote growth, community participation, and overall well-being.

Examples of Services Include

IDD supports and services

DWIHN coordinates a comprehensive array of supports designed to help individuals with IDD live, work, and participate in their communities as fully as possible.

Adult Programs & Housing

Adult Day Programs, Adult Foster Care, and Respite Services provide safe, supportive environments and opportunities for engagement.

Therapies & Skill-Building

Occupational, Physical, and Speech Therapy, as well as Skill-Building Assistance, help individuals reach their highest level of independence.

Daily Living Support

Community Living Supports, Chore Services, Assistive Technology, and Housing Assistance promote safety and independence at home and in the community.

Crisis & Family Support

Crisis Interventions, Family Support & Training, and Respite Services assist both individuals and their caregivers during challenging times.

Employment & Education

Prevocational Services and Supported/Integrated Employment prepare individuals for meaningful work and community involvement.

Care Coordination

Supports Coordination, Targeted Case Management, and Treatment Planning ensure access to the right services and resources.

Self-Determination

Members have the right to direct their own services and supports through an Individual Plan of Service (IPOS), giving them choice, autonomy, and control.

DWIHN partners with individuals and families every step of the way to ensure services foster inclusion, independence, and self-worth.

Getting Started

How to access IDD services

Call DWIHN Access at 1-800-241-4949 (TTY 711). A specialist will conduct an intake screening and connect you with the appropriate supports. You may also be referred through your support coordinator, physician, or school.

IDD services are available to Wayne County residents with an intellectual disability, developmental disability, autism spectrum disorder (adults), or traumatic brain injury who are enrolled in Medicaid.

  • Wayne County resident
  • Medicaid-enrolled
  • Documented intellectual disability, developmental disability, autism (adult), or TBI

Questions about IDD services?

Our team can help determine eligibility, explain available supports, and guide you through the enrollment process.

Call 1-800-241-4949

Stay Connected

Member Newsletter

DWIHN news, program updates, wellness resources, and community information — delivered to DWIHN members.

Community & Connection

Member Activities

Social activities, community events, and programs designed to support connection, recovery, and wellbeing for DWIHN members.

CommunityConnection & Recovery
FreeFor DWIHN Members
SocialGroups & Events

Activities are open to DWIHN members. Some require sign-up in advance.

Advisory Group

Constituents' Voice

The Constituents' Voice (CV) is the DWIHN consumer advisory group. Members include individuals with service recipient experience who provide input on design, delivery, evaluation and implementation of policies, procedures and activities.

CV Impact Areas

  • Addressing social determinant of health (social inclusion, health, employment)
  • Awarding more than $12,000 in mini grants to persons served
  • Expanding reach through Ambassador and Community Delegates programs
  • Gathering member perspectives to improve DWIHN policy and practices

Meeting Details

Third Friday of every other month (in-person), 10:00am - 12:00noon. Networking runs 9:45am - 10:00am.

Contact

Dana Schau, Constituents' Voice liaison

dshau@dwihn.org|313-833-2500

Submit CV Application

Peer Support

Peer Services

Five categories of peers work within Michigan's community mental health system:

Peer Support Specialist

CMH professionals with lived mental illness experience.

dwilliams@dwihn.org

Peer Mentors

Professionals with intellectual/developmental disabilities serving peers with same conditions.

Parent Support Partners

Parents with lived experience supporting other families navigating the system.

Recovery Coaches

Professionals in substance recovery providing prevention and support services.

Youth Peer Support

Youth Peer Support Specialists and Youth Advocates.

Mini-Grant Program

Dreams Come True

A Constituents' Voice project supporting Detroit-Wayne consumers/members achieve a personal goal toward community inclusion. Awards up to $500 per individual.

Eligibility

Live in Wayne County, MI; active community mental health services recipients.

2025 Status

Application submission period NOW OPEN

Programs & Events

More Ways to Get Involved

Community Delegates

Stakeholders who are trained and certified to advocate for members' equity and equality.

EVOLVE!

Monthly consumer meeting. EVOLVE stands for Engaging Voices Offering Love/Laughter/Lessons Validating Experiences. Meets fourth Thursday monthly at rotating locations.

Walk-A-Mile In My Shoes

Annual advocacy event in partnership with Michigan Department of Health and Human Services. Designed to support public behavioral healthcare by highlighting funding needs, raising awareness, and reducing stigma.

Event details announced September 17, 2025

Reaching for the Stars Awards

Annual Fall luncheon recognizing member accomplishments.

Quality & Satisfaction

Member Experience Activities

DWIHN measures efficacy, efficiency, and member satisfaction through multiple tools to initiate process improvements benefiting the entire system.

Measurement Tools

  • Focus groups
  • System-wide surveys (Adult ECHO and Children's ECHO)
  • Needs Assessment Survey
  • Recovery Self-Assessment
  • Grievance, appeals, and rights violation reviews

Contact

Kiva Redmond

kredmond@dwihn.org|313-833-2500